Terms & Conditions

Last updated: 11, 2025

These Terms and Conditions ("Terms") govern the use of the website and services provided by BALAN C&R LLC, registered in the State of FL, USA. By using this website or booking services with us, you agree to these Terms.

1. Scope of Services

BALAN C&R LLC provides general handyman services. We perform minor construction, repair, installation, maintenance, cosmetic improvements, and other general services that do not require specialized contractor licensing such as electrical, plumbing, structural, or building contractor licensing.

We do not obtain construction permits or perform legal/permit processing on behalf of the client. The client is responsible for acquiring all required permits for their property where applicable.

2. Estimates and Pricing

All pricing, estimates, and proposals provided by BALAN C&R LLC are based on the information and project conditions known at the time of estimation.


Prices listed on the website or in marketing materials are indicative and may vary depending on scope, complexity, materials, labor, access conditions, and unforeseen circumstances.

3. Payment Terms

- A 50% deposit is required to begin scheduling and preparation for the project.

- The remaining 50% is due upon completion of the work.

- Payments may be made via card, bank transfer, or other authorized methods.

- If a stored payment method exists (such as the deposit card), the customer authorizes BALAN C&R LLC to charge the remaining balance upon completion.

4. Refunds and Cancellations

- A customer may cancel before the start of the work and receive a 100% refund of the deposit.

- If work has already begun, the refund will be reduced by:

1) cost of materials already purchased for the project

2) cost of labor already performed

- If the customer does not respond, does not provide access, or is otherwise unreachable after the job is completed, LLC reserves the right to automatically charge the outstanding balance to the card used for the deposit or on file.

5. Materials Responsibility

Materials may be:

- supplied by the customer, or

- purchased by BALAN C&R LLC as agreed.

Warranty for materials is provided by the manufacturer only.
BALAN C&R LLC does not provide additional material guarantees beyond the manufacturer’s policy.

6. Warranty on Workmanship

Warranty on services provided by BALAN C&R LLC is offered for up to 3 months, depending on the nature of the work.


This warranty covers workmanship only, not natural wear, misuse, environmental conditions, improper maintenance, or external damage caused by third parties or other contractors.

7. Limitation of Liability

BALAN C&R LLC is not liable for:

- indirect or consequential damages

- loss of property value

- loss of revenue

- delays caused by manufacturers, suppliers, or external contractors

Liability of BALAN C&R LLC, if assigned, is strictly limited to the total amount paid for the specific service performed.

8. Service Restrictions

BALAN C&R LLC does not perform:

- licensed electrician work

- licensed plumber work

- structural or load-bearing modification

- roofing requiring licensed contractor

- foundational or framing construction

- measurement marking, surveying, or boundary validation

- permit applications or regulatory compliance documentation

Any specialized work requiring a state trade license must be arranged by the customer with appropriate professionals.

9. Use of Project Photos and Media

By engaging BALAN C&R LLC, the customer grants permission to take photos or videos of work performed, including before/after documentation, and to use this media for:

- portfolio

- website

- advertising

- social media

- educational or promotional materials

No identifying customer personal data will be published unless explicitly permitted.

10. Non-Solicitation

The customer agrees not to:

- hire or attempt to hire any employee, subcontractor, or associate of LLC directly

- bypass BALAN C&R LLC to hire labor privately for a period of 12 months after project completion.

Violation may result in damages equal to 250% of the full project price.

11. Website Usage

The customer agrees not to misuse the website, submit fraudulent requests, scrape data, or collect personal information from other users.

All inquiries made through forms, messages, or booking tools are considered legitimate service requests.

12. Privacy and Data Processing

By using this website, the customer agrees that information submitted may be stored and used for:

- scheduling services

- communicating with the customer

- invoicing and payment

- improvement of customer experience

- marketing communication when consented

Data is stored on secure servers within the United States.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of FL.
Any disputes will be handled in the jurisdiction and courts of FL.

14. Acceptance of Terms

By browsing the site, submitting a request, contacting us, or booking services, the customer acknowledges full acceptance of these Terms.

15. SMS Messaging Terms and Customer Mobile Rights

Description:

By opting in to our SMS messaging program, you agree to receive text messages related to:

- service scheduling

- appointment confirmations

- project updates

- estimate requests

- reminders

- service-related notifications

- promotional offers (only when consented)

Opt-Out Instructions:

You may cancel SMS communications at any time by texting STOP to the number you are receiving messages from.
After sending STOP, you will receive one final confirmation message confirming unsubscription. No further messages will be sent.

Rejoining Instructions:

To re-subscribe, simply opt in again through any signup method or reply START, and messages will resume.

Help Instructions:

If you are experiencing issues with the messaging program, reply with HELP for assistance, or contact our support at:
or

Message and Data Rates:

Message and data rates may apply depending on your mobile carrier and plan. Message frequency varies based on active services and consent settings.

Carrier Disclaimer:

Mobile carriers are not liable for delayed, undelivered, or misdirected messages.

Privacy Protection:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services.

Compliance:

We comply with TCPA, CTIA, and US messaging regulations and industry standards.